Privacy policy

Privacy Policy

Your Privacy

To protect your privacy we’ve developed this policy, which discloses our online information practices concerning how your information is gathered and used.

Links to third party Websites

We have included links on this site for your use and reference. We are not responsible for the privacy policies on other websites even if we link to them. Please understand that the privacy policies of other sites may differ from CommercialDoorHardwareInc.com’s privacy policy.

What information do we collect?

You may always browse CommercialDoorHardwareInc.com anonymously. However, if you register on CommercialDoorHardwareInc.com, as appropriate, you will be asked to supply us with your e-mail address. CDH also collects general information from all of its visitors to this site; including but not limited to: the I.P. address, the web page, domain name, and certain tracking codes. CDH also collects personal identification and transactional information from our customers such as shipping information, credit card information, and the content of certain communications between our customers and our service representatives.

What do we use your information for?

CDH will NEVER supply your private information (that includes your email address) to any outside organization or person(s). We simply use your information for our own, limited purposes, all related to improving your experience on CommercialDoorHardwareInc.com. Information we collect may be used:

  • To personalize your experience on CommercialDoorHardwareInc.com (your information helps us to better respond to your individual needs)
  • To improve CommercialDoorHardwareInc.com (we continuously improve our product offerings based on the feedback we receive from customers like you)
  • To improve customer service (your information helps us to efficiently respond to your questions and support needs)
  • To respond to customer inquiries concerning their order
  • To notify our customers of new products and services

How do we protect your information?

CommercialDoorHardwareInc.com implements a host of security measures to ensure the safe-keeping of your personal information when you enter, submit, or access your personal information.

Do we use cookies?

Yes. We use cookies – but only to understand your preferences for future visits to CommercialDoorHardwareInc.com. (Cookies are small files that a website transfers to your hard drive through your browser (Internet Explorer, Firefox, Chrome, etc) – if you allow – that enables websites to recognize your browser and to remember certain information.

Do we disclose any information to outside parties?

We NEVER sell, trade, or otherwise provide other organizations, parties, or people with any of your personally identifiable information. The only exception to this is when we transfer your payment information to our payment processing company. This practice is common to every online transaction with every online business. These third-party eCommerce providers have explicitly agreed to keep your information strictly confidential.

Children's Online Privacy Protection Act Compliance

CDH is in absolute compliance with the requirements of the Children's Online Privacy Protection Act (COPPA), and we never gather information from any persons under the age of thirteen. All content on CommercialDoorHardwareInce.com is intended, and developed for, people who are thirteen years of age or older.

Your Consent

By visiting, browsing, purchasing from, or otherwise utilizing CommercialDoorHardwareInc.com, you expressly consent to our online privacy policy.

Changes to our Privacy Policy

Change to our privacy policy may be necessary. If and when they are made, we will post changes on this page within a reasonable time period.

Sms Marketing

By submitting your mobile number, you agree to receive automated promotional marketing messages, (For example cart reminders, order status updates) at the phone number provided. Consent is not a condition of purchase. Reply Stop to Unsubscribe or Help for Help. Message and Data rates may apply. 

By providing my phone number to Quality Door and Hardware, I agree and acknowledge that Quality Door and Hardware may send text messages to my wireless phone number for any purpose. Message and data rates may apply. SMS reply frequency may vary as a reply to you, and you will be able to Opt-out by replying “STOP”. 

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Contacting Us

To contact us about our privacy policy, please email us at sales@commercialdoorhardware.com or use the information in the ‘contact us section on this site.